Licensed in Switzerland
Edelweiss Air flight delay compensation
Updated
Typical amount. On flights that leave the EU, EU261 pays EUR 250 up to 1,500 km, EUR 400 up to 3,500 km and EUR 600 beyond, when the flight lands 3 hours or more late and nothing extraordinary caused it. Its flights into the EU from outside it count too, through Switzerland’s agreement with the EU, a point we mark to check.
Which rules apply to Edelweiss Air depends on where the flight starts and ends. The table shows each direction. Your ticket airline does not matter: the rules look at the airline that operated the flight.
| Direction | Rule set | Covered on Edelweiss Air? |
|---|---|---|
| Leaving the EU | EU261 | Yes, any airline |
| Arriving in the EU from outside | EU261 | Yes, with a check: licensed in Norway, Iceland or Switzerland, where EU261 applies by agreement |
| Leaving the UK | UK261 | Yes, any airline |
| Arriving in the UK | UK261 | No, not a UK or EU airline |
| Arriving in the EU on a UK airline | UK261 | Not applicable (not a UK airline) |
| To or from Canada | Canada APPR | Yes, any airline. Size not confirmed: CAD 125 to CAD 1,000, depending on its size and how late you arrive |
| To, from or within the US | US refunds | Refund if cancelled or significantly changed and you do not fly; no cash compensation |
Two worked examples
The examples are flights of a given length, not named routes. Each assumes no extraordinary circumstances.
| Flight | Result |
|---|---|
| A flight of 1,200 km from the EU to a country outside the EU, the UK and Canada, 4 hours late | EU261 EUR 250 |
| A flight of 6,000 km from a country outside the EU, the UK and Canada to the EU, 5 hours late | EU261 EUR 600 |
Related airlines
These airlines belong to the same brand or group. Each holds its own license, and the license decides the answer on flights into the EU and the UK.
| Airline | License country | EU license | UK license |
|---|---|---|---|
| Lufthansa | Germany | Yes | No |
| Lufthansa CityLine | Germany | Yes | No |
| Eurowings | Germany | Yes | No |
| Discover Airlines | Germany | Yes | No |
| Austrian Airlines | Austria | Yes | No |
| SWISS | Switzerland | Check | No |
| Brussels Airlines | Belgium | Yes | No |
How to claim
Send Edelweiss Air a written claim with your booking reference, the flight number and the delay, through its website or by letter. The claim guide lists the steps and the letter generator writes the letter.
Claims companies
If you prefer to hand the claim over, these companies take a share of any payout. Check on each company page which rule sets it lists.
Sorting criterion: the standard fee each company states, with VAT included, lowest first. Where a company states a range, we use the top of the range, so the order compares the most each one may charge. Ties go alphabetical. Flightright states 20 to 30% plus VAT; at the 19% its own worked example uses, that is 23.8 to 35.7%. Fees were read between October 10, 2026 and October 17, 2026 and can change. Confirm the fee on the company page before you sign anything.
| Company | Standard fee, VAT included | If it goes to court | Open |
|---|---|---|---|
| AirAdvisor | 30% of the amount collected before court, VAT included | 50% if outside lawyers are needed | AirAdvisor site (opens in a new tab) |
| AirHelp | 35% of the compensation, VAT included | A further 15% in the minority of cases that need legal action | AirHelp site (opens in a new tab) |
| Flightright | 23.8% to 35.7%, VAT included (stated as 20 to 30% plus VAT) | A 14% surcharge when its own lawyers must act | Flightright site (opens in a new tab) |
| Skycop | 44% of the compensation, VAT included | 50% if legal proceedings are needed | Skycop site (opens in a new tab) |
Not ranked: Refundio (Czech-language site, Czech and Slovak flights only) states 35% and does not say whether VAT is included. That is 35% with VAT, or 42.35% at 21% Czech VAT if not.
Hours Late may earn a commission when you use a claims company through links on this page. It never changes the math or the ranking. A claims company keeps a share of any payout. The fee is shown next to each link.
About this airline in our data
- Codes
- IATA WK, ICAO EDWEntered by hand, not checked against a designator register.
- License country
- Switzerland
- EU operating license
- Norway, Iceland or Switzerland (not read from a register)
- UK operating license
- No
- Canada APPR size
- Not confirmed
Questions about Edelweiss Air
Is Edelweiss Air covered by EU261?
Is Edelweiss Air covered by UK261?
Does Canada APPR apply to Edelweiss Air?
What does Edelweiss Air owe on a flight of 1,200 km from the EU to a country outside the EU, the UK and Canada that lands 4 hours late?
And on a flight of 6,000 km from a country outside the EU, the UK and Canada to the EU that lands 5 hours late?
Hours Late is not a law firm and not a claims company. It does not file claims for you. The results are estimates from published rules and the details you enter. They are not legal advice. Airlines and courts decide each case.