Sorting criterion: the lowest standard fee the company states on its own fee page, then alphabetical. Fees were read on 10 October 2026 and can change. Confirm the fee on the company page before you sign anything.

Claims companies by lowest stated standard fee
CompanyStandard fee as statedIf it goes to courtOpen
Flightright20 to 30% plus VATA 14% surcharge when its own lawyers must actFlightright site (opens in a new tab)
AirAdvisor30% of the amount collected before court, VAT included50% if outside lawyers are neededAirAdvisor site (opens in a new tab)
AirHelp35% of the compensation, VAT includedA further 15% in the minority of cases that need legal actionAirHelp site (opens in a new tab)
Refundio35% of the recovered compensation50% if the airline takes the case to court (it replaces the 35%)Refundio site (opens in a new tab)
Skycop44% of the compensation, VAT included50% if legal proceedings are neededSkycop site (opens in a new tab)

How we earn

Hours Late may earn a commission when you use a claims company through links on this page. It never changes the math or the ranking. A claims company keeps a share of any payout. The fee is shown next to each link.

What the table does not tell you

  • Speed, success rate and customer service. We have not measured these and do not claim to.
  • Which routes and airlines each company accepts. Check this on the company page.
  • Payout terms in your country. Fees and legal action terms can differ by country.

Before you choose, look at the cost of doing it yourself. For a EUR 600 claim, a 35% fee is EUR 210. The claim guide shows the steps and the letter generator writes the letter.

Questions about claims companies

How is the table ordered?
By the lowest standard fee the company states on its own fee page, then by name. A commission never changes the order.
Why not claim yourself?
A claim is free to file. A company takes a share of the payout in return for doing the paperwork and the follow-up. If you want to keep the whole amount, use the claim guide and the letter generator.
Which company is best?
We do not rank on quality. We have not tested any service. The table compares one thing, the fee each company states, and lists what we could not confirm.

Information, not advice

Hours Late is not a law firm and not a claims company. It does not file claims for you. The results are estimates from published rules and the details you enter. They are not legal advice. Airlines and courts decide each case.

Sources

Hours Late may earn a commission when you use a claims company through links on this page. It never changes the math or the ranking.