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Flight compensation claim letter generator

Fill in the fields and copy the letter. It names the rule, the flight and the amount, and asks the airline for a written answer.

Updated

Claim letter generator

What happened

The calculator tells you which one applies.

Hours late at the final destination for a delay. Days before departure for a cancellation.

The number only. The currency follows the rule set.

Your letter

[your name]
[your address]

To: [airline], customer relations
Subject: Compensation claim for flight [flight number] on [date of flight], booking [booking reference]

Dear Sir or Madam,

Passenger [your name] travelled, or was booked to travel, on flight [flight number] from [departure airport] to [arrival airport] on [date of flight], booking reference [booking reference]. The flight reached its destination [hours] hours late.

Compensation of [amount] per passenger is claimed under Regulation (EC) No 261/2004, for [number] passenger(s) on this booking.

Please do the following:
1. Confirm in writing that the claim is accepted, or give the exact reason for refusing it and the evidence behind that reason.
2. Reply within 14 days of receiving this letter. Payment details will be provided on request.

A copy of this letter has been kept with the booking confirmation and the boarding pass.

Yours faithfully,
[your name]

This runs in your browser. Nothing is sent anywhere. The text is a template, not legal advice.

Before you send it

The letter is a template. Hours Late is not a law firm and not a claims company. It does not file claims for you. The results are estimates from published rules and the details you enter. They are not legal advice. Airlines and courts decide each case.