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Toronto (YYZ): flight delay compensation rules

Toronto Pearson International Airport is in Canada. This page says which compensation rules apply to flights that leave and arrive here. It does not claim airport-specific causes of disruption.

Updated

Departures

Canada APPR applies to every flight that departs from here, on any airline, when the cause was in the airline’s control.

Arrivals

Canada APPR applies to arrivals here on any airline.

Leaving Toronto

Results for a flight that lands 4 hours late, no extraordinary circumstances, on an airline that is neither a UK nor an EU airline. Departure rules apply to every airline, so the airline changes little here.

Computed examples leaving Toronto
ToDistanceResult
London (LHR)5,707 kmCanada APPR CAD 125 (up to CAD 400)
Amsterdam (AMS)5,990 kmCanada APPR CAD 125 (up to CAD 400)
New York (JFK)588 kmCanada APPR CAD 125 (up to CAD 400)
Miami (MIA)1,989 kmCanada APPR CAD 125 (up to CAD 400)
Madrid (MAD)6,058 kmCanada APPR CAD 125 (up to CAD 400)

Arriving in Toronto

The same 4 hour delay, by the type of airline. KLM stands for an EU airline, British Airways for a UK airline and Delta for an airline from outside both.

Computed examples arriving in Toronto
FromEU airline (KLM)UK airline (BAW)Other (Delta)
Amsterdam (AMS)EU261 EUR 600 and Canada APPR CAD 125 (up to CAD 400)EU261 EUR 600 and Canada APPR CAD 125 (up to CAD 400)EU261 EUR 600 and Canada APPR CAD 125 (up to CAD 400)
London (LHR)UK261 GBP 520 and Canada APPR CAD 125 (up to CAD 400)UK261 GBP 520 and Canada APPR CAD 125 (up to CAD 400)UK261 GBP 520 and Canada APPR CAD 125 (up to CAD 400)
New York (JFK)Canada APPR CAD 125 (up to CAD 400)Canada APPR CAD 125 (up to CAD 400)Canada APPR CAD 125 (up to CAD 400)
Miami (MIA)Canada APPR CAD 125 (up to CAD 400)Canada APPR CAD 125 (up to CAD 400)Canada APPR CAD 125 (up to CAD 400)
Paris (Roissy-en-France, Val-d'Oise) (CDG)EU261 EUR 600 and Canada APPR CAD 125 (up to CAD 400)EU261 EUR 600 and Canada APPR CAD 125 (up to CAD 400)EU261 EUR 600 and Canada APPR CAD 125 (up to CAD 400)

Check a flight at Toronto

Where the trip started. For one booking with connections, the first airport.

Where the trip ended: the final destination.

The operating airline, not the one on the ticket. A boarding pass or the flight status page names it.

What happened

At the final destination, when the aircraft door opened.

We read this to explain the result. We never decide whether it counts as extraordinary.

Carried into the claim letter. It does not change the amount.

Results

Enter both airports and the airline to see a result.

Loading the airport list

Choose where the trip started, where it ended, the airline and what happened. The result updates as you type.

Questions about Toronto

Which rules cover a delayed flight that leaves Toronto?
Canada APPR applies to every flight that departs from here, on any airline, when the cause was in the airline’s control.
Which rules cover a delayed flight that lands in Toronto?
Canada APPR applies to arrivals here on any airline.

Other airports in Canada

Information, not advice

Hours Late is not a law firm and not a claims company. It does not file claims for you. The results are estimates from published rules and the details you enter. They are not legal advice. Airlines and courts decide each case.

Sources