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Santiago (SCU): flight delay compensation rules

Antonio Maceo International Airport is in Cuba. This page says which compensation rules apply to flights that leave and arrive here. It does not claim airport-specific causes of disruption.

Updated

Departures

No compensation rule in our data applies to departures from here by itself. Cover depends on the arrival airport and the airline.

Arrivals

Arrivals here are covered only if the flight departs from a place with its own rule, or if the airline is an EU or UK airline flying into the EU or UK.

Leaving Santiago

Results for a flight that lands 4 hours late, no extraordinary circumstances, on an airline that is neither a UK nor an EU airline. Departure rules apply to every airline, so the airline changes little here.

Computed examples leaving Santiago
ToDistanceResult
London (LHR)7,281 kmNothing owed under these rules
Amsterdam (AMS)7,633 kmNothing owed under these rules
New York (JFK)2,306 kmNothing owed under these rules
Miami (MIA)792 kmNothing owed under these rules
Toronto (YYZ)2,659 kmCanada APPR CAD 125 (up to CAD 400)

Arriving in Santiago

The same 4 hour delay, by the type of airline. KLM stands for an EU airline, British Airways for a UK airline and Delta for an airline from outside both.

Computed examples arriving in Santiago
FromEU airline (KLM)UK airline (BAW)Other (Delta)
Amsterdam (AMS)EU261 EUR 600EU261 EUR 600EU261 EUR 600
London (LHR)UK261 GBP 520UK261 GBP 520UK261 GBP 520
New York (JFK)Nothing owed under these rulesNothing owed under these rulesNothing owed under these rules
Toronto (YYZ)Canada APPR CAD 125 (up to CAD 400)Canada APPR CAD 125 (up to CAD 400)Canada APPR CAD 125 (up to CAD 400)
Miami (MIA)Nothing owed under these rulesNothing owed under these rulesNothing owed under these rules

Check a flight at Santiago

Where the trip started. For one booking with connections, the first airport.

Where the trip ended: the final destination.

The operating airline, not the one on the ticket. A boarding pass or the flight status page names it.

What happened

At the final destination, when the aircraft door opened.

We read this to explain the result. We never decide whether it counts as extraordinary.

Carried into the claim letter. It does not change the amount.

Results

Enter both airports and the airline to see a result.

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Choose where the trip started, where it ended, the airline and what happened. The result updates as you type.

Questions about Santiago

Which rules cover a delayed flight that leaves Santiago?
No compensation rule in our data applies to departures from here by itself. Cover depends on the arrival airport and the airline.
Which rules cover a delayed flight that lands in Santiago?
Arrivals here are covered only if the flight departs from a place with its own rule, or if the airline is an EU or UK airline flying into the EU or UK.

Other airports in Cuba

Information, not advice

Hours Late is not a law firm and not a claims company. It does not file claims for you. The results are estimates from published rules and the details you enter. They are not legal advice. Airlines and courts decide each case.

Sources