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Lisbon (LIS): flight delay compensation rules

Lisbon Humberto Delgado Airport is in Portugal. This page says which compensation rules apply to flights that leave and arrive here. It does not claim airport-specific causes of disruption.

Updated

Departures

EU261 applies to every flight that departs from here, on any airline.

Arrivals

EU261 applies to arrivals here only when the flight comes from outside the EU on an airline with an EU operating license.

Leaving Lisbon

Results for a flight that lands 4 hours late, no extraordinary circumstances, on an airline that is neither a UK nor an EU airline. Departure rules apply to every airline, so the airline changes little here.

Computed examples leaving Lisbon
ToDistanceResult
London (LHR)1,564 kmEU261 EUR 400
Amsterdam (AMS)1,846 kmEU261 EUR 400
New York (JFK)5,404 kmEU261 EUR 600
Miami (MIA)6,677 kmEU261 EUR 600
Toronto (YYZ)5,740 kmEU261 EUR 600 and Canada APPR CAD 125 (up to CAD 400)

Arriving in Lisbon

The same 4 hour delay, by the type of airline. KLM stands for an EU airline, British Airways for a UK airline and Delta for an airline from outside both.

Computed examples arriving in Lisbon
FromEU airline (KLM)UK airline (BAW)Other (Delta)
Amsterdam (AMS)EU261 EUR 400EU261 EUR 400EU261 EUR 400
London (LHR)EU261 EUR 400 and UK261 GBP 350UK261 GBP 350UK261 GBP 350
New York (JFK)EU261 EUR 600UK261 GBP 520Nothing owed under these rules
Toronto (YYZ)EU261 EUR 600 and Canada APPR CAD 125 (up to CAD 400)UK261 GBP 520 and Canada APPR CAD 125 (up to CAD 400)Canada APPR CAD 125 (up to CAD 400)
Miami (MIA)EU261 EUR 600UK261 GBP 520Nothing owed under these rules

Check a flight at Lisbon

Where the trip started. For one booking with connections, the first airport.

Where the trip ended: the final destination.

The operating airline, not the one on the ticket. A boarding pass or the flight status page names it.

What happened

At the final destination, when the aircraft door opened.

We read this to explain the result. We never decide whether it counts as extraordinary.

Carried into the claim letter. It does not change the amount.

Results

Enter both airports and the airline to see a result.

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Choose where the trip started, where it ended, the airline and what happened. The result updates as you type.

Questions about Lisbon

Which rules cover a delayed flight that leaves Lisbon?
EU261 applies to every flight that departs from here, on any airline.
Which rules cover a delayed flight that lands in Lisbon?
EU261 applies to arrivals here only when the flight comes from outside the EU on an airline with an EU operating license.

Other airports in Portugal

Information, not advice

Hours Late is not a law firm and not a claims company. It does not file claims for you. The results are estimates from published rules and the details you enter. They are not legal advice. Airlines and courts decide each case.

Sources