Loganair flight delay compensation
Updated
Which rules apply to Loganair depends on where the flight starts and ends. The table shows each direction. Your ticket airline does not matter: the rules look at the airline that operated the flight.
| Direction | Rule set | Covered on Loganair? |
|---|---|---|
| Leaving the EU | EU261 | Yes, any airline |
| Arriving in the EU from outside | EU261 | No, not an EU airline |
| Leaving the UK | UK261 | Yes, any airline |
| Arriving in the UK | UK261 | Yes, UK or EU airline |
| Arriving in the EU on a UK airline | UK261 | Yes, UK airline |
| To or from Canada | Canada APPR | Yes, any airline. size not confirmed: CAD 125 to CAD 1,000 depending on size |
| To, from or within the US | US refunds | Refund if cancelled or significantly changed; no cash compensation |
Two worked examples
Both use real airport coordinates and a delay of 5 hours at the destination, with no extraordinary circumstances.
| Flight | Distance | Result |
|---|---|---|
| London Heathrow to New York (JFK) | 5,540 km | UK261 GBP 520 |
| New York (JFK) to London Heathrow | 5,540 km | UK261 GBP 520 |
How to claim
Write to Loganair with your booking reference, the flight number and the delay. We have not researched its own claim form yet, so use the airline website or a letter. The claim guide lists the steps and the letter generator writes the letter.
Claims companies
If you prefer to hand the claim over, these companies take a share of any payout.
| Company | Standard fee as stated | If it goes to court | Open |
|---|---|---|---|
| Flightright | 20 to 30% plus VAT | A 14% surcharge when its own lawyers must act | Flightright site (opens in a new tab) |
| AirAdvisor | 30% of the amount collected before court, VAT included | 50% if outside lawyers are needed | AirAdvisor site (opens in a new tab) |
| AirHelp | 35% of the compensation, VAT included | A further 15% in the minority of cases that need legal action | AirHelp site (opens in a new tab) |
| Refundio | 35% of the recovered compensation | 50% if the airline takes the case to court (it replaces the 35%) | Refundio site (opens in a new tab) |
| Skycop | 44% of the compensation, VAT included | 50% if legal proceedings are needed | Skycop site (opens in a new tab) |
How we earn
Hours Late may earn a commission when you use a claims company through links on this page. It never changes the math or the ranking. A claims company keeps a share of any payout. The fee is shown next to each link.
About this airline in our data
- Codes
- IATA BE, ICAO LOGEntered by hand, not checked against a designator register.
- License country
- United Kingdom
- EU operating license
- No
- UK operating license
- Yes
- Canada APPR size
- Not confirmed
Questions about Loganair
Is Loganair covered by EU261?
Is Loganair covered by UK261?
Does Canada APPR apply to Loganair?
What does Loganair owe on a London Heathrow to New York (JFK) flight that lands 5 hours late?
What does Loganair owe on a New York (JFK) to London Heathrow flight that lands 5 hours late?
Information, not advice
Hours Late is not a law firm and not a claims company. It does not file claims for you. The results are estimates from published rules and the details you enter. They are not legal advice. Airlines and courts decide each case.
Sources
- UK CAA: Airline licence holders, read on October 10, 2026
Hours Late may earn a commission when you use a claims company through links on this page. It never changes the math or the ranking.